By using Al Shifa Al Fawri or requesting services from Al Shifa Al Fawri, you agree to the following terms and conditions.
Service Scope
- Our services are intended for non-emergency medical care.
- We do not replace hospital emergency services.
- In case of a medical emergency, patients may be referred to a hospital or emergency facility.
Medical Services
- All services are provided by DHA-licensed doctors and nurses.
- Medical advice and treatment are based on the information provided by the patient at the time of consultation.
- Outcomes may vary depending on individual health conditions.
Appointments & Availability
- Response times are estimated and may vary based on location, traffic, and availability.
- We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
Payments
- Fees must be paid as agreed before or after service delivery, depending on the service type.
- Prices may vary based on treatment, timing, and location.
Limitation of Liability
Al Shifa Al Fawri is not liable for complications arising from incomplete or inaccurate medical information provided by the patient. We are also not responsible for delays caused by factors beyond our control.
User Responsibilities
Patients are responsible for:
- Providing accurate personal and medical information
- Following medical advice and prescribed treatment
- Informing us of any known allergies or existing conditions
Governing Law
These terms are governed by the laws and regulations of the United Arab Emirates.